Privacy Policy

We value our own privacy and take yours very seriously too. Phenix Yoga Ltd & Phenix Retreats Ltd will never share your personal details with third parties without your consent.  This privacy policy explains how any personal information collected about you when you use the website or book a yoga class, workshop or retreat is processed.  Please email jeff@phenixyoga.com or  retreats@phenixyoga.com if you have any queries.
 
We have a lawful basis to obtain your information in order to offer you the best service possible and to ensure that we can safely meet your needs in classes, workshops and retreats and offer any advice or modifications that may be necessary to you.
 
Any information you provide online will be kept confidential and will not be made public without your prior written consent. We will only keep your data as long as you are happy for us to do so.
If you feel that your personal data is not being handled correctly you have the right to complain to the ICO
When do we collect information about you?
 
We collect information about you when you:-
 
How will we use this information about you?
We collect information about you to process your booking, to make sure you are offered a safe practice and any necessary modifications.
 
If you request to be on the mailing list we will occasionally contact you to keep you informed about classes, workshops and retreats that are being offered. The mailing list will not be used for any other purposes.  You have the option to opt out of the mailing list at anytime by clicking unsubscribe at the bottom of the email.
Bookings
Our website is hosted by 3k Image Solutions (3k Design) and some of your personal data, that we require for processing, may be stored in a secure password protected database via a managed website hosting service which is also GDPR compliant.  Click here to see 3K Design's privacy policy
 
We use a third party payment system named Gocardless which is integrated into our website. Gocardless's privacy policy is: here
 
Marketing
My mailing list is stored securely on Mail Chimp, whose procedures and processes fully comply with the GDPR and you will have the option to unsubscribe from this list at any time by clicking the unsubscribe link at the bottom of any newsletter or email. You can see mailchimp’s privacy policy here
Access to your information and correction
You have the right to request a copy of the information that I hold about you. If you would like a copy of some or all of your personal information, please email or write to me at the following address. I want to make sure that your personal information is accurate and up to date. You may ask me to correct or remove information you think is inaccurate.
Cookies
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.
 
If you do not want us to use cookies they can be disabled however this may effect certain features of the and make the booking process inoperable.
 

REMOVE COOKIES

This website uses Google Analytics

To opt out of being tracked by Google Analytics across all websites visit: http://tools.google.com/dlpage/gaoptout.

Google Analytics uses "cookies", to help the website analyse how users use the websites, applications or services. The information generated by the cookie about your use of the websites, applications or services (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the websites, applications or services compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser or within the application, however please note that if you do this you may not be able to use the full functionality of this website. By using our websites, applications or services you consent to the processing of data about you by Google in the manner and for the purposes set out above. To find out more, see “How Google uses data when you use our partners' sites or apps”, (located at www.google.com/policies/privacy/partners/, or any other URL Google may provide from time to time).

Changes to the privacy policy
The privacy policy is under regular review and  any updates will appear on this web page. This privacy policy was last updated on 11/09/2018.
How to contact us
Please contact us if you have any questions about the privacy policy or information we hold about you:
 
By email on
 
By Phone 07954 578 439
 
By Post
 
Phenix Yoga Ltd / Phenix Retreats Ltd 
34 Green Dragon Lane, Flackwell Heath, Bucks, HP10 9JZ